Handelsbanken constantly works at improving security for the use of its online services. Our security solutions are a vital factor in this, but you are responsible for protecting your computer and your personal information.
Protect your computer
1. Keep your computer updated
The most recent security updates should be installed in your operating system and web browser. Also make sure that you are using the latest version of Handelsbanken's security program.
2. Use an updated antivirus program.
We recommend that you use an updated antivirus program that protects your computer from harmful code and automatically controls files that come to your computer.
3. Log on with enhanced security.
If you are not sure that you have sufficient protection for your computer, we recommend that you supplement Handelsbanken’s e-identification with single-use codes, so-called enhanced security.
4. Be careful with passwords.
A password must be chosen with care and should not be linked to personal information, such as name or civic registration number. Change your password regularly and keep it confidential.
5. Log off when you are finished.
Finish every visit to the online service by logging off and closing the web browser.
6. Pay special attention when receiving e-mail.
The Bank urges that you never provide account information, codes or update or download programs via e-mail. Use the Bank’s e-mailbox for secure communication with us.
7. Check that your connection is encrypted.
The web page’s address must begin with “https” and a security symbol (closed padlock or key) must be located in the bottom area of your web browser.