Handelsbanken's decentralised way of working and strong local connection, combined with quality digital services and sustainable social responsibility, form the basis for high customer satisfaction and long-term customer relationships. The Bank’s home markets are Sweden, Norway, the UK and the Netherlands. Our local branches are supported by central units with specialist knowledge in different areas, as well as departments for legal, compliance, communications, reporting to public authorities, and new digital platforms among others. Handelsbanken Markets is the hub of expertise within asset management, investment banking, financial institutions and global banking.
In addition to our home markets, we are represented in Luxembourg and the United States in order to support and assist our private and corporate customers in their international banking transactions.
Organisation
Being decentralised enables us to focus wholly on the customer, with the individual branch office at the front line.
A decentralised organisation
Handelsbanken's Board and Executive Team
The Board
The Board consists of nine members elected by the annual general meeting. Employee organisations have appointed employee representatives, two ordinary members and two substitutes.
Find more information about the organisational structure and governance of the Board, and meet our Board of Directors.
Executive Team
The team consists of Handelsbanken Group's CEO and a number of department heads.
Included are the Chief Credit Officer, Chief Communications Officer, Chief Financial Officer with responsibility for sustainability, Chief Information Officer, Chief Risk Officer, Chief Human Resources Officer and Responsible for subsidiaries and group-wide matters. They all report directly to the Group CEO.
