Timeless model in a changing world

The years 2021 onward

The world around us changes quickly, but Handelsbanken remains stable. Personal service, decentralised decision making and financial strength make the Bank a secure partner – for day-to-day banking needs and during times of change. 

The history of Handelsbanken is not just words in books, but is still being written every day, in meetings with customers and in our interactions with the world around us. Since 2021, there have been many major changes to the business environment. The after-effects of the pandemic, war, inflation and global turbulence have affected society and the markets. 

Throughout this uncertainty, Handelsbanken continues to be a safe, stable operator following its principles of security, local presence and a long-term perspective. Despite difficult circumstances, the Bank exhibits ongoing resilience with good profitability, high credit quality and efficient risk management. 

A new time – still close to the customer 

At the same time, the Bank continues to build its business. Efficiency improvements reduce costs, despite inflation and wage increases. The decentralised business model, where decisions are made close to the customer, has proven to be robust even in the digital era. Local presence and community engagement are being strengthened, with a focus on personal meetings, long-term relationships and knowledge that creates value and security. In a time when many choose centralisation and automation, Handelsbanken has chosen to instead become even more Handelsbanken – local, personal and long-term. The Bank’s branches in Sweden, the Netherlands, Norway and the UK, numbering over 400, continue to operate close to our customers.

The combination of local presence, the right meeting places and financial stability have made the Bank especially resilient during times of economic uncertainty, and always ready to meet customer’s demands.