Handelsbanken in Luxembourg
What are your plans for the future? We can help you with:
- Private Banking services
- European mortgages for properties in France, Portugal or Spain
Log in to our online services
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Individual Banking In English
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Individual Banking In Swedish
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Our approach to sustainability
At Handelsbanken, we understand the effect we have as a bank on society, the environment and the financial market. Taking responsibility and a long-term thinking are core values that have guided us over many decades.
Strong, long business relationships, taking low risks and awareness of costs are key parts of Handelsbanken's business. The financial strength helps avoid being a burden on society in difficult times. Instead, Handelsbanken can contribute positively by staying financially stable.
Sustainability-related disclosures
The Sustainable Finance Disclosure Regulation (SFDR) requires asset managers and other actors in the financial market to share ESG infomation.
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Read more about how we work with SFDR
Information about the Luxembourg Branch's approach to SFDR
Discretionary Management
Pre-contractual information - Discretionary management (pdf) Öppnas i nytt fönsterDiscretionary Management +
Website disclosure for an Article 8 mandate – Discretionary Management + (pdf) Öppnas i nytt fönsterInformation on Remuneration policy
Policy for remuneration (pdf) Öppnas i nytt fönster
Svenska Handelsbanken (publ), Luxembourg Branch integrates sustainability risks in its remuneration system in accordance with the Group's Policy for remuneration.More information on the Group's policies and guidelines
Summary of framework for integration of sustainability risk and the consideration of principal adverse sustainability impact (pdf) (pdf) Öppnas i nytt fönsterPolicy documents and guidelines within sustainability governance
Contact us
Address
Svenska Handelsbanken
'Le Dome'
15 rue Bender
L-1229, Luxembourg
Luxembourg
SWIFT/BIC code: HANDLULBR.C.S. Luxembourg
Registration number: B39099
Private Banking
+352 274 86 1
Email: lux.privatebanking@handelsbanken.lu
Anders Bragée, Head of Private Banking: +352 621 39 22 58
Lost or stolen cards
Tel: +352 274 86 1 (Office hours)
Tel: +352 287 06 5 (Advanzia Card service 24/7)
Tel: +352 494 99 4 (VISA International)
Mortgage Desk
+352 274 86 41 22
Email: mortgagedesk@handelsbanken.lu
Javier Mesa, Head of European Mortgage Business: +352 274 86 82 96
Complaints
Supervisory authority
Accessibility in Luxembourg
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Local surveillance authority
Surveillance authority for the accessibility of products and services (OSAPS)
Tel. : +352 247 7 6565
E-mail: info@osaps.etat.lu
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Surveillance authority in Sweden
Whistleblowing – report irregularities
It is important for us to counteract risks and maintain confidence in our business operations. That is why we encourage our employees and other stakeholders to report suspected irregularities and unacceptable conditions.
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How to report
WhistleblowingReport via WhistleB
Report any irregularities via our whistleblower system managed by WhistleB. All cases are treated confidentially and you can choose to report anonymously.
Our whistleblowing procedure covers the reporting of suspected wrongdoing relating to breaches of EU legislation or local law, in accordance with the provisions of local legislation:
- Sweden, the Swedish Act (2021:890) on the Protection of Persons Reporting Misconduct (Visselblåsarlagen)
- UK, Financial Conduct Authority Handbook (SYSC 18)
- Norway, Working Environment Act, (arbeidsmiljøloven)
- The Netherlands, Dutch Whistleblower Protection Act (Wet bescherming klokkenluiders, or Wbk)
- Luxembourg, Law of 16 May 2023
- USA, Whistleblowing routines regulated by Department of Labor
Report to a local authority or EU institution
Under certain circumstances and where permitted under the EU Directive and country law, you may report misconduct externally to a local authority or an appropriate EU institution. Examples of local authorities that may provide external reporting channels include the Authority dealing with Privacy Protection, Economic Crime, Competition, and Tax Agency, depending on the subject matter. Please refer to the respective authorities’ websites for further information.