Services to be provided via Luxembourg
Over the years we have seen a change in customer behaviour and customer demands. This has led to a decision to concentrate mortgage lending in France, Spain and Portugal to our branch in Luxembourg. This is not a decision we take lightly after so many years of physical presence in France. We plan to wind up the operations in an orderly fashion, taking local conditions into consideration.
What will happen?
In the future, we will offer customers in our home markets mortgage loans for properties in France via the branch in Luxembourg. Luxembourg branch can also offer Private Banking customers additional products, such as accounts, cards and investments.
What we are now doing is assessing how to ensure a smooth transfer for you as an existing customer from Nice to Luxembourg. We will reach out to you and explain more in detail. Meanwhile, you do not need to do anything. We will continue servicing you as usual and you will be notified before any changes occur. So please rest assure that you remain in good hands.
Should you have any immediate questions to this announcement, please do not hesitate to contact us.